Privacy Policy

Information We Collect

When you use orvantisqelo's budget software, we collect different types of information to provide you with better financial management tools. Some of this information you give us directly, and some we gather automatically as you interact with our platform.

Personal Information You Provide

• Name, email address, and phone number when you create an account
• Financial institution details and account numbers for budget tracking
• Income sources, expense categories, and financial goals you set up
• Payment information when you subscribe to premium features
• Communication preferences and support requests

Automatically Collected Data

Our software collects usage data to improve your experience. This includes things like which features you use most often, how long you spend in different sections, and what devices you're using. We also track IP addresses, browser types, and timestamps of your activities.

How We Use Your Information

The information we collect serves specific purposes related to making orvantisqelo work better for you. Here's what we actually do with it:

• Process your transactions and maintain accurate budget records
• Send you notifications about spending patterns, bill reminders, and budget alerts
• Improve our software features based on how people actually use the tools
• Provide customer support when you run into issues or have questions
• Detect and prevent fraudulent activities or security breaches
• Comply with Australian financial reporting and tax regulations

We analyze aggregated, anonymized data to understand trends and improve our budgeting algorithms. This means your specific information isn't identifiable in these analyses.

Data Storage and Security

Your financial information is stored on secure servers located in Australia. We use bank-level encryption (AES-256) to protect your data both when it's transmitted and when it's sitting in our databases.

Security Measures We Take

• Regular security audits and vulnerability testing by independent firms
• Two-factor authentication available for all user accounts
• Encrypted connections (SSL/TLS) for all data transmission
• Limited employee access to personal data, with strict authorization protocols
• Automated backup systems with secure off-site storage

But let's be honest—no system is completely bulletproof. While we use industry-standard protection, we can't guarantee absolute security. That's why we recommend you use strong passwords and keep your login credentials private.

Sharing Your Information

We don't share your personal information with random third parties. However, there are specific situations where we need to share limited data to make the service work properly.

All third-party service providers we work with are required to protect your information and can only use it for the specific purposes we authorize. They're bound by contracts that enforce privacy standards similar to ours.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. You can exercise these rights at any time by contacting us.

Access and Correction

You can request a copy of all personal information we hold about you. If something's wrong or outdated, you can ask us to correct it. We'll respond to these requests within 30 days.

Data Portability

Want to move your data somewhere else? You can download your budget information, transaction history, and account details in a standard format (CSV or JSON). This makes it easier if you decide to switch to a different budgeting tool.

Deletion Requests

You can ask us to delete your account and associated data. We'll do this within 60 days, though we might need to keep some information for legal or regulatory reasons (like tax records). We'll explain what we're keeping and why.

• Object to certain types of data processing
• Withdraw consent for marketing communications
• Request that we restrict how we use your information
• File a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar technologies to make orvantisqelo work properly and remember your preferences. Some cookies are essential (like keeping you logged in), while others help us understand how you use the software.

Types of Cookies We Use

• Essential cookies that enable core functionality like secure login
• Performance cookies that help us identify technical issues
• Preference cookies that remember your settings and customizations
• Analytics cookies that show us which features people find most useful

You can control cookies through your browser settings. Just know that blocking certain cookies might affect how well the software works for you.

Data Retention

We keep your information for as long as your account is active, plus a bit longer for legal reasons. Here's the breakdown:

• Active account data: stored as long as your account exists
• Transaction records: kept for 7 years (Australian tax law requirement)
• Support communications: retained for 3 years after the last interaction
• Marketing data: deleted immediately when you unsubscribe
• Deleted account backups: removed from all systems within 90 days

After these retention periods, we permanently delete or anonymize your information so it can't be traced back to you.

International Data Transfers

Your data is primarily stored on servers in Australia. However, some of our service providers operate internationally, which means your information might be processed in other countries.

When this happens, we ensure these transfers comply with Australian privacy standards. We use standard contractual clauses approved by Australian authorities and only work with providers in countries with adequate privacy protections.

Children's Privacy

orvantisqelo isn't designed for children under 18. We don't knowingly collect information from minors. If we discover that someone under 18 has created an account, we'll delete it and all associated data immediately.

Parents or guardians who believe their child has provided us with personal information should contact us right away.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice in the software.

The "Last Updated" date at the top tells you when the most recent changes were made. We encourage you to review this policy periodically, especially before providing new types of information.

Australian Privacy Principles Compliance

orvantisqelo complies with the 13 Australian Privacy Principles under the Privacy Act 1988. These principles cover:

• Open and transparent management of personal information
• Anonymity and pseudonymity options where practical
• Collection of solicited and unsolicited information
• Dealing with personal information we didn't ask for
• Notification requirements about collection purposes
• Use and disclosure limitations
• Direct marketing restrictions
• Cross-border disclosure requirements
• Government-related identifier handling
• Quality and security of personal information
• Access and correction rights

If you have questions about how we implement these principles, our privacy team can provide detailed explanations.